The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Establish client need and/or risk
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Assess client needs/risks in accordance with organisation procedures Completed |
Evidence:
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Develop assessment plan to reflect client needs Completed |
Evidence:
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Clearly explain worker's role and purpose to the client Completed |
Evidence:
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Identify, assess, and prioritise relevant information, taking into account the particular circumstances of the situation Completed |
Evidence:
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Ensure communication with client is of a level, type and manner appropriate to the individual and the nature of the issues raised Completed |
Evidence:
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Identify in the case plan, support and prevention strategies that promote and meet the needs of the family Completed |
Evidence:
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Provide information to ensure the client understands the intervention process, their rights of appeal and how to use avenues for complaint Completed |
Evidence:
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Develop a case management plan
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Build into the case plan client strengths and/or protective factors Completed |
Evidence:
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Develop case plan in partnership with the client Completed |
Evidence:
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Collect information on a range of suitable intervention strategies to address immediate, short and longer term needs of clients Completed |
Evidence:
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Explore a full range of options for addressing client needs and integrate into planning Completed |
Evidence:
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Prioritise case management goals and objectives and negotiate and agree processes with the client Completed |
Evidence:
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Negotiate goals, actions and timelines for the case plan in concrete, specific terms Completed |
Evidence:
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Define roles, responsibilities and accountabilities for clients, stakeholders, workers and service providers Completed |
Evidence:
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Explore and develop contingency plans Completed |
Evidence:
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Integrate cultural considerations into goal setting and negotiation of timelines Completed |
Evidence:
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Establish communication, review and evaluation systems Completed |
Evidence:
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Document case plan and distribute to all parties Completed |
Evidence:
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Implement case plan
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Implement practical arrangements to support clients and stakeholders Completed |
Evidence:
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Utilise established communication processes and protocols to make referrals Completed |
Evidence:
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Identify roles, responsibilities, outcomes and processes involved in intervention and articulate with the client and service provider Completed |
Evidence:
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Where appropriate, develop contracts and agree with external service providers, including accurate timing and resourcing constraints Completed |
Evidence:
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Identify review activities and negotiate with client, service providers, and significant others Completed |
Evidence:
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Record information in a manner consistent with organisation procedures and policies Completed |
Evidence:
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Establish review and evaluation systems
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Set up appropriate evaluation processes for ongoing implementation of the plan Completed |
Evidence:
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Assess and document progress towards achieving goals with client and service providers Completed |
Evidence:
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Assess the need for ongoing intervention Completed |
Evidence:
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Negotiate with relevant parties, proposed actions and timelines arising from case review Completed |
Evidence:
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Complete all relevant reporting procedures in accordance with organisation requirements Completed |
Evidence:
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Undertake appropriate consultation with the supervisor at key decision-making points Completed |
Evidence:
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Plan and participate in case conferences or protection meetings
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Convene care meetings when they are judged to be the most effective case management decision-making strategy for the needs of the case or in line with legislative/organisation requirements Completed |
Evidence:
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Clearly identify and articulate purpose of case conference/protection meeting to clients and other stakeholders Completed |
Evidence:
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Establish agenda that clearly outlines purpose, participants, venue, date, time and process Completed |
Evidence:
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Identify key persons and request their contribution by attending the conference or make reporting arrangements Completed |
Evidence:
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Undertake work to prepare client for the meeting Completed |
Evidence:
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Implement processes to ensure participation in the decision-making process of children, young people and their families Completed |
Evidence:
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Anticipate areas of conflict and facilitate resolution Completed |
Evidence:
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Identify and responded to participant needs for interpreters and other support Completed |
Evidence:
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Arrange attendance of delegated decision-makers Completed |
Evidence:
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Provide information equally to all parties Completed |
Evidence:
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Prepare case history in accordance with agency requirements Completed |
Evidence:
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Nominate and brief a chairperson and minute taker Completed |
Evidence:
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Identify, negotiate and record outcomes Completed |
Evidence:
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Work with agencies to meet client needs
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Identify appropriate service providers Completed |
Evidence:
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Develop and maintain working relationships with relevant community groups Completed |
Evidence:
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Access inter-agency protocols/guidelines and integrate into case management Completed |
Evidence:
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Clarify the nature of advocacy and support required by the client Completed |
Evidence:
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Explain range of interventions and reason for referral, and clarify and negotiate agreement with client, service providers and significant others Completed |
Evidence:
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Discuss with the client all representations made on their behalf to the service provider Completed |
Evidence:
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Ensure all information is kept in confidence according to organisation policy and legislation Completed |
Evidence:
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Maintain links with service, client and other relevant parties and evaluate progress with achievement of goals Completed |
Evidence:
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Undertake case closure
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Analyse achievements of case plan goals against performance indicators and documented Completed |
Evidence:
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Identify reasons for case closures Completed |
Evidence:
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Negotiate case closure with client and relevant agencies Completed |
Evidence:
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Advise relevant parties in writing of decision to close case Completed |
Evidence:
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Ensure case closure that is implemented takes account of the needs of the client including the need to reflect on past interventions Completed |
Evidence:
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